fa44 Terms and Conditions

fa44 is an online gaming and betting platform that provides entertainment services for users in Bangladesh. These terms and conditions ("Terms") apply to all services, products, and activities on the fa44 platform.

By accessing, browsing, or using the fa44 platform, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

1.1 Definitions

• "fa44" or "we" refers to the fa44 platform and its operating entity.
• "User" or "you" refers to any person registered on fa44 or using the platform.
• "Services" refers to all gaming, betting, and related services available on the fa44 platform.
• "Account" refers to the personal user profile created through registration.
• "Wallet" refers to the funds held in a user's account.

1.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these Terms. Any dispute between fa44 and a user will be addressed with an attempt at peaceful resolution.

To open an account and use services on fa44, the following conditions must be met:

• You must be at least 21 years of age. Use of fa44 by minors is strictly prohibited.
• You must provide accurate and complete personal information.
• Each person may open only one account. Creating multiple accounts is prohibited.
• You may not allow any third party to use your account.
• The information provided at the time of registration must be truthful and accurate.

2.1 Identity Verification (KYC)

fa44 may request official documents for identity verification at any time, such as a National ID (NID), passport, or birth certificate. fa44 reserves the right to hold withdrawals until verification is complete. Providing false information will result in immediate account closure and the associated funds may be forfeited.

You are solely responsible for the security of your fa44 account. Please keep the following in mind:

• Keep your login credentials (username and password) confidential and do not share them with anyone.
• Keep your password strong and change it regularly.
• If you notice any suspicious activity, notify our support team immediately.
• Always log out after using a public or shared device.
• fa44 will never ask for your password via email, mobile, or chat.

fa44 will not be held responsible for unauthorized access to your account or any security breach, unless it is directly caused by our negligence.

The following terms apply to financial transactions on fa44:

4.1 Deposit

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Successful deposits will be credited to your account instantly.
• Deposits from third-party accounts are prohibited — only use payment methods registered in your own name.

4.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10-45 minutes.
• Identity verification must be completed before a withdrawal request is processed.
• Withdrawals can only be made to the depositor's own account.
• The applicable wagering requirements must be met before withdrawing bonus funds.

4.3 Transaction Verification

fa44 reserves the right to review unusual or suspicious transactions. If money laundering or fraud is suspected, transactions may be cancelled or suspended and the relevant authorities may be notified.

fa44 offers various bonuses and promotional offers. The following terms apply to their use:

5.1 Welcome Bonus

• New members can receive up to a 120% bonus on their first deposit, up to a maximum of ৳8,000.
• A minimum deposit of ৳300 is required to receive this bonus.
• A 25x wagering requirement must be met before bonus funds can be withdrawn.
• The welcome bonus can only be claimed once per user.

5.2 General Bonus Terms

• Bonus offers are valid for a specific period — expired bonuses will be cancelled automatically.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• fa44 reserves the right to cancel a bonus and any associated winnings if the bonus is misused.
• fa44 may modify, suspend, or cancel any bonus offer at any time.
• The maximum bet amount and the list of eligible games when using a bonus will be stated on the relevant promotional page.

The following rules must be strictly followed for betting and gaming on fa44:

6.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• fa44 reserves the right to void a bet if a game or betting session is disrupted due to a technical error.
• If a technical error is found in a game result, fa44 may correct the result.
• The maximum bet amount for an event is set separately and fa44 reserves the right to change it.

6.2 Casino Games

The fa44 casino section offers slots, live casino, fishing games, and many other types of games. Each game has its own rules, which should be read before starting. Game results are determined by a Random Number Generator (RNG), which ensures fair play.

6.3 Sports Betting

For sports betting, the official result of the event will be considered final. Bets on cancelled or postponed events will be settled according to the applicable rules.

The following activities are strictly prohibited on the fa44 platform:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or any other illegal financial activity.
• Bonus abuse, arbitrage betting, or exploiting bonuses in a strategic manner.
• Hacking, copying, or reverse engineering the platform's software.
• Using automated bots or scripts to play or place bets.
• Harassing, intimidating, or deceiving other users.
• Falsely impersonating fa44 staff or posing as them.
• Attempting to influence game outcomes by colluding with other users.

8.1 Account Closure by fa44

fa44 may suspend or close an account without prior notice in the following circumstances:

• Any breach of these Terms.
• Suspicion of fraud, deception, or illegal activity.
• Failure to provide documents requested for identity verification.
• Prolonged inactivity (generally more than 12 months).
• Receipt of an order from a court or regulatory authority.

8.2 Account Closure at the User's Request

You may close your account at any time by contacting our support team. Before requesting account closure, ensure there are no pending bets or withdrawal requests. Eligible funds will be returned after the account is closed.

fa44 places the highest priority on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information will not be sold to third parties.
• Data will be used only for providing services, verifying identity, and meeting legal obligations.
• Information may be shared in response to legitimate requests from regulatory or law enforcement authorities.
• Full details of how your data is collected and used can be found in our Privacy Policy.

fa44 strives to provide a safe and reliable service. However, fa44 will not be held responsible for the following:

• Losses caused by internet connection disruptions.
• Losses caused by the user's own negligence or by sharing account credentials with third parties.
• Transaction delays caused by issues with third-party payment providers.
• Service interruptions due to force majeure events such as natural disasters, war, or government restrictions.
• Financial losses from gaming and betting — gambling carries financial risk and the responsibility to play responsibly rests entirely with the user.

In any circumstance, fa44's maximum liability will never exceed the actual funds held in the user's account.

fa44 places the highest importance on responsible gaming. We encourage our users to play in a healthy and controlled manner.

• Only those aged 21 or above may use fa44.
• Do not place bets beyond your financial means.
• View gambling as entertainment, not as a source of income.
• Do not play with borrowed money or funds needed for your family's essential expenses.
• If needed, users can request deposit limits, loss limits, or self-exclusion themselves.

To learn more about responsible gaming, please visit our Responsible Gaming page.

fa44 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the time they are published on the relevant page.

• For significant changes, users may be notified by email.
• Continued use of the platform after any changes constitutes acceptance of the new terms and conditions.
• It is your responsibility to review these terms and conditions regularly.
• If you do not agree to the updated terms and conditions, please contact our support team to close your account.

For any questions or clarifications, contact us via our 24/7 live chat support or by email at [email protected].